ji99's Privacy Policy

Introduction and Scope

ji99 ("we", "our", "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This privacy policy ("policy") describes how we collect, store, use, disclose, and protect your personal information through our website ji99.lat.

By using or registering on our platform, you consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

We may update this privacy policy from time to time. For any changes, we will note the revised date on this page and, where necessary, notify you directly.

Information We Collect

ji99 collects various types of personal information to operate its services. We collect only what is necessary and do not ask for anything beyond that.

2.1 Registration and Account Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for communication and verification)
• Username and password (encrypted)
• Residential address

2.2 Financial and Payment Information

To process transactions, we collect:

• bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Identity Verification Information (KYC)

To ensure security and legal compliance, we may in some cases request a copy of your national ID card or passport for identity verification.

2.4 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device information
• Browser type and version
• Pages visited and time spent on the platform
• Click patterns and navigation data
• Cookies and session data

How Your Information Is Used

ji99 uses collected information only for specific, legitimate purposes. We hold your privacy in the highest regard and are firmly committed to preventing any misuse of your personal information.

3.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Managing gaming activity and storing results
• Providing bonuses and promotional offers
• Delivering cashback as part of the VIP program

3.2 Security and Fraud Prevention

• Ensuring account security
• Identifying and preventing unauthorized access
• Detecting fraudulent transactions
• Complying with anti-money laundering (AML) regulations

3.3 Communication and Support

• Providing customer support via 24/7 live chat
• Sending important account notifications
• Sending transaction confirmation messages
• Notifying you of policy changes

3.4 Service Improvement

• Analyzing and improving platform performance
• Personalizing the user experience
• Planning the introduction of new games and features

Cookies and Tracking Technologies

ji99 uses cookies and similar tracking technologies to operate the website effectively. Cookies are small text files stored in your browser that help improve your experience.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They keep your login session active, ensure security, and store basic preferences. Without these cookies, the platform will not work properly.

4.2 Analytical Cookies

These cookies help us understand how users are using the platform. This information is used to improve our services and is always collected anonymously.

4.3 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the platform.

Sharing Information with Third Parties

ji99 never sells your personal information or provides it to third parties for commercial purposes. However, limited information sharing may be necessary in certain circumstances:

5.1 Payment Processors

To complete transactions, we share necessary financial information with payment processors such as bKash, Nagad, Rocket, and Upay. This sharing is limited strictly to processing the transaction.

5.2 Game Providers

For game operation, limited session data may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. This information is not used beyond the technical operation of the games.

5.3 Legal Obligations

In the context of legal orders, court directives, or government investigations, we may be required to provide information to authorities in accordance with applicable law. In such cases, we will provide only the information legally required.

5.4 Corporate Structural Changes

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity. In such cases, we will notify you in advance.

Data Security Measures

ji99 uses industry-standard security technologies to keep your personal and financial information safe. Our security infrastructure is continuously updated and monitored.

6.1 Encryption Technology

Our platform uses SSL encryption technology, which keeps all information transmitted between your browser and our servers secure. Passwords and sensitive data are stored using strong hashing algorithms.

6.2 Access Controls

Only authorized personnel can access your information, and their access is strictly controlled and logged. We conduct regular security audits.

6.3 Two-Factor Authentication

For additional account security, we offer two-factor authentication, which protects your account from unauthorized access.

6.4 Data Retention Limits

We retain your information only for as long as it is necessary for service delivery or legal requirements. When an account is closed or upon request, we delete or anonymize data in accordance with applicable law.

Your Rights and Controls

As a registered member of ji99, you have specific rights over your own personal information. We are always committed to respecting these rights.

7.1 Right of Access

You may request from us at any time to find out what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request a correction. If you send this request to our support team, we will act on it promptly.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information to meet legal, financial, or regulatory obligations.

7.4 Right to Object to Processing

You may object to marketing communications or certain data processing activities. We will review your request and take the necessary steps.

7.5 How to Exercise Your Rights

To exercise any of the rights listed above, contact our support team via 24/7 live chat or email. We will verify your identity and respond within a reasonable time.

Protection of Minors

ji99 provides services only to those aged 21 or older. We do not collect information from minors or permit them to use the platform.

Age verification is a mandatory step in the registration process. If we become aware that a minor is using our platform, we will immediately close the relevant account and delete all stored information.

If you believe a minor is using our platform, please notify our support team immediately.

Data Storage and Transfer

Your information may be stored or processed outside Bangladesh as needed to operate our servers and services. Wherever it is stored, we ensure that the standard of data protection is consistent with this privacy policy.

For data transfers, we apply industry-standard contractual safeguards and work only with trusted and recognized partners.

Policy Changes and Updates

We may revise this privacy policy from time to time due to business needs, legal changes, or service improvements.

For any significant changes, we will:

• Update the last-modified date on this page
• Display a notice on the platform
• Notify registered members by email for important changes

Continued use of the platform after any changes will be considered acceptance of the revised policy. We recommend visiting this page regularly.

Contact Us

If you have any questions, concerns, or requests about this privacy policy, our support team is always ready to help. We take all questions about personal data protection seriously.

For more information, you can visit our About Us page, Terms and Conditions, and Responsible Gaming page. You can also check our FAQ section for answers to common questions.